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Frequently asked questions

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!

Our customers' satisfaction is our number one priority.

We offer a full exchange on new sunglasses if you are unsatisfied with the sunglasses and they have not been used.

Please note that customers will be responsible for shipping costs on exchanges.

If issues experienced with the frame include a manufacturer's defect, or an issue resulting from an inherent flaw in the product, PAZ Eyewear provides a 180 day warranty from the time of purchase. If you feel your product meets these requirements, please email pazeyewear@gmail.com explaining the nature of your warranty claim and all necessary details.

Scratched lenses and physical damage are not covered by warranty.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Free Standard Shipping.

Free Standard Australia Post Shipping on orders within Australia over $100. 

Free Shipping to New Zealand via Australia Post International service on all orders over $150.

Express Shipping

Australia Post Express Shipping is available on orders within Australia for $12.95.